For our HBR article, Innosight interviewed CEOs of two severly disrupted companies to discover what works when navigating transformation. Xerox CEO Ursula Burns and B&N CEO William Lynch offer up five strategic lessons.… Read More
Sooner or later, most companies will need to reinvent themselves in response to disruptive market shifts, technologies, or start-ups. But can a new business model quickly replace all the revenue an incumbent has lost to market upheaval? Only in rare instances, say the authors.… Read More
The answer to the healthcare crisis will come from adopting innovative approaches that make unconventional trade-offs, and then standardizing the business model for delivery of care.… Read More
The reform law is a start, but to truly change how we get medical services (and make them cheaper) we need to fundamentally rethink how we interact with the entire health-care system.… Read More
Innosight was treated to a glimpse of a potential future for one of the world’s biggest industries at a recent Friday Forum lunch with Jamie Heywood, co-founder of PatientsLikeMe.com, the breakthrough social networking and data-sharing site for people with chronic diseases.… Read More
2012 has not gotten off to a great start for Eastman Kodak. Three of the company’s directors quit near the end of last year, and word recently emerged that the company was on the brink of filing for Chapter 11 bankruptcy protection. The easy narrative is that Kodak is a classic case of a company […]… Read More
To mark the passing of one of the world’s all-time great innovators, some of the leaders of Innosight are reflecting on what Steve Jobs taught the world. He leaves as his legacy a set of lessons about innovation that will continue to inspire us for generations to come. These are just eight of the main takeaways […]… Read More
In this BusinessWeek piece, Mark Johnson discusses what it means when electric cars cross a key barrier of price-performance.… Read More
Remember how after Chemical Bank launched the first Automated Teller Machine in the 1960s, waves of bank branches shut down? And remember when banks went online, how waves of local bank branches shut down? Oh wait. In both cases the new technology ended up augmenting, rather than replacing existing channels. This isn’t unusual. Despite bold […]… Read More
In this CNBC piece, Innosight’s Mark Johnson discusses the key to responding to industry transformation by focusing on new innovative business models.… Read More