Innosight joined consumer leaders in conversation about the future of the industry at the 2023 Consumer Goods Forum in Kyoto, Japan. While there, we had the opportunity to sit down with Jerome Chouchan, Chief Executive Officer of Godiva Japan, to discuss this year’s theme, “The Pursuit of Harmony in Turmoil.” As disruptive forces rock the… Read More


In this Harvard Business Review article, Shari Parvarandeh, Kristen Colella, and David S. Duncan discuss the common challenges to scaling innovation and the solutions for overcoming them, illustrated through the case of a global retail bank.… Read More


In this on-demand webcast, industrial and B2B companies that have traditionally excelled at extracting the maximum possible value out of capital assets can learn to shift their focus to a different type of critical asset: their relationships with their largest and most valuable customers. … Read More


Industrial and B2B companies have traditionally excelled at extracting the maximum possible value out of capital assets. There is, however, an opportunity to bring this focus to a different type of critical asset: their relationships with their largest and most valuable customers. … Read More