Why is it so difficult for established companies to pull off the new growth that business model innovation can bring? They don’t understand their current business model well enough to know if it would suit a new opportunity or hinder it, and they don’t know how to build a new model when they need it.… Read More


Most companies segment their markets by customer demographics or product characteristics and differentiate their offerings by adding features and functions. But the consumer has a different view of the marketplace. He simply has a job to be done and is seeking to “hire” the best product or service to do it. Marketers must adopt that perspective.… Read More


Today there are regular reports about the great things that will come from nanotechnology, energy harvesting, and bioscience. Five years ago, seemingly everyone talked about the promise of home networking, the potential of handheld devices, and the future of digital imaging.… Read More