Grab, a leading super-app in Southeast Asia with over 41 million monthly users, offers everything from food delivery to digital payments on a single platform. Like many fast-scaling organizations, its operations became more complex, and the finance team saw the need to connect and collaborate more effectively to deliver greater value. Seizing that opportunity meant… Read More
Challenge Dow, one of the world’s largest chemical companies with annual revenue of $43 billion, plays a critical role in the paint and coatings industry, supplying the resins, solvents, and additives that are essential for a wide range of everyday products. With a strong track record of product innovation and longstanding customer relationships, Dow has… Read More
Challenge A major U.S. regional utility set ambitious clean energy goals ahead of new state climate rules, committing to retire coal plants while scaling solar capacity. To make the shift successful, it needed to clarify how it would meet the needs of its diverse market while activating demand-side enablers like storage, distributed energy, and flexible… Read More
Challenge Automation, electric vehicles, and shifting customer expectations are reshaping the convenience store industry. Rising labor costs have also impacted profitability in the last decade. To stay ahead, a rapidly expanding global operator of stores and fuel stations set out to transform how it delivered services across thousands of locations. The company worked with Innosight… Read More
Challenge A global precision manufacturing company with a legacy of innovation was deriving most of its revenue from its medical technology business, despite offering a wide array of well-known consumer and industrial products. To reposition the organization for faster growth, the company decided to focus solely on medtech, divesting the rest of its business lines,… Read More
Founded in 1968 as the Development Bank of Singapore, DBS was integral to the rise of the newly independent nation. By offering traditional branch services, DBS grew into the largest bank in Southeast Asia, reaching $400 billion in assets. But as with many firms, big company success led to a bureaucratic culture with engrained habits.… Read More
A VENTURE-CAPITAL INSPIRED APPROACH TO GROWTH Over its 150+ year history, Bayer has become firmly established in core markets across healthcare and agriculture. But with CEO Werner Baumann declaring that innovation is critical to new growth and executing its mission of “Science For A Better Life,” leaders needed to identify how to boost innovation performance.… Read More
REPOSITIONING FOR THE NEW WORLD OF RETIREMENT Only 13% of private sector U.S. workers now have defined benefit pensions, down from 38% a generation ago—while at the same time life expectancy for a retiree has increased from 81 to 85. As the prevalence of defined benefit plans has declined, there has been a corresponding increase… Read More
REINVENTING THE GROCERY EXPERIENCE As grocery stores have grown into 30,000 square foot supermarkets and even larger hypermarkets, the food retailing business has become focused on scale and selection, often overshooting the needs of many shoppers. To move away from the “one size fits all” approach, one of the world’s largest supermarket chains asked Innosight… Read More
DETECTING MARKETPLACE FAULT LINES Over the course of 160 years, Aetna had grown into one of America’s premiere insurance companies. But in 2010, incoming CEO Mark Bertolini made a case to the board of directors for major change despite strong growth and steady profits. He was driven in part by personal experiences that left him… Read More