Challenge Over decades, a U.S. military organization overseeing nearly 600 business units had accumulated one of the most complex enterprise business-system architectures in existence, including hundreds of large-scale systems and exceptionally complicated Enterprise Resource Planning (ERP) implementations. Designed primarily as monolithic, domain-specific solutions, the ecosystem lacked effective integration, relied on outdated technologies, and was increasingly… Read More
Challenge A multibillion-dollar paper and packaging company had grown through years of acquisitions, resulting in a patchwork of manufacturing plants, each with its own legacy equipment tailored to specific products. While advances in manufacturing technology made it possible to produce multiple product types on fewer, more flexible machines, most plants remained anchored to legacy equipment… Read More
Challenge Following a prolonged downturn, the mining industry began to rebound with fundamentally different dynamics than prior cycles. Geopolitical shifts and accelerating demand for renewable energy and electric vehicles changed which markets were growing and what customers valued. Over five years, a global mining products company had launched new products with uneven market reception and… Read More
Challenge A multibillion-dollar staffing company faced persistently low fill rates driven by fragmented systems and inconsistent technology adoption. Legacy platforms limited integration of new tools and organizational silos led IT to often deploying functionality without input from the business. This resulted in misaligned investments and poor user adoption. The firm needed a sharper view of… Read More
Challenge A leading sales and marketing firm for consumer goods brands had grown through aggressive acquisitions but faced rising costs, client loss, and possible bankruptcy. The business represented thousands of clients in retailers nationwide but operated without standardized offerings, pricing, contracts, or service levels, leading to stifling complexity. Leadership lacked clear data on the source… Read More
Challenge Fueled by acquisitions and rapid geographic and service expansion, a global professional services firm saw general and administrative costs outpace revenue and exceed peer benchmarks. A sustained focus on top-line growth drove the expansion of finance, accounting, and tax teams to support new offerings and bespoke client demands. Fragmented governance contributed to the proliferation… Read More
Challenge With more than 750 SKUs across 80 bottle types running on six production lines, a major bottling company was facing mounting operational complexity driven by frequent changeovers and uneven production cycles. Some products were bottled every two weeks while others only once a year, leading to unpredictable downtime and fluctuating inventory levels. Changing batch… Read More
Challenge A large U.S. military organization was adopting a new operating model for its supply chain, transitioning more than 1,500 employees from generalist roles into functionally aligned specialist roles. These new roles would continue to execute many of the existing supply chain activities, as well as redesigned and optimized processes. Limited visibility into day-to-day tasks… Read More
Challenge Emerging from a prolonged industry downturn, a global provider of exploration drilling services and equipment had regained revenue growth but not profitability. Years of chasing unique customer needs led to a “one-stop-shop” strategy that produced extreme product proliferation. The company had more than 90,000 active SKUs engineered and manufactured across six global centers. Scale… Read More
Challenge A petroleum company with five U.S.-based refineries faced rising safety risks as teams struggled to respond to ad hoc procedures and inconsistent practices. Despite rapid development of new systems, leadership recognized that procedural fixes alone were not enough. Efforts were not sustained, and employee behavior varied widely across sites. To ensure long-term safety in… Read More