DISRUPTING THE CARE MODEL By leading the industry in opening clinics inside its stores, Walgreens was already shifting to providing affordable care—by offering flu shots and basic testing in a convenient setting for accessible prices. But expanding into more complex health services presented a greater challenge. Developing disruptive mechanisms to simplify, decentralize, and drive down… Read More
GETTING INNOVATION BACK Over its 200-year history, Citi had established a long history as an innovator in global banking, from funding the transatlantic cable to establishing the first Foreign Exchange Network to the pioneering of ATMs. But senior leadership acknowledged that the company had lost its footing in the years leading up to 2008 as… Read More
IDENTIFYING BARRIERS TO CARDIAC CARE Across India, heart disease has been rising, with some studies estimating that this nation of 1 billion accounts for 60% of the world’s heart disease. Since most people don’t have health insurance, only a tiny percentage can afford proper cardiac care. As the world’s leading company dedicated to medical devices, Medtronic… Read More
IMAGINING A SOLUTION FOR NON-CONSUMERS The name Godrej is synonymous with refrigerator in India, but electricity is unavailable or unreliable in many rural areas, and millions of families earning under $5 per day can’t afford to buy one. The idea to address the basic refrigeration needs of rural households in began in 2006 at a… Read More
MEETING THE CONTINUAL GROWTH CHALLENGE Best known for its marketing might, P&G’s legacy as an innovator is equally rich. Over its 175-year history, the Cincinnati firm has consistently created new categories of consumer goods—from the first disposable diaper (Pampers) to the first fluoride toothpaste (Crest) to the first synthetic laundry detergent (Tide). But in March… Read More
FACING DISRUPTION HEAD ON The Boston-based firm traces its roots back to the beginning of books crafted in America, publishing the likes of Hawthorne, Longfellow, Emerson, Thoreau and Twain. Nowadays, textbooks account for more than 90 percent of its revenue. But education is undergoing tumultuous change as kids and teachers rely more and more on tablets… Read More
STAYING AHEAD OF DISRUPTION Beginning life as a disruptive threat to traditional broadcast networks, cable television has in turn been challenged by newer waves of disruption, from YouTube to Netflix to social media to digital advertising models. A semi-autonomous unit of Time Warner, Turner Broadcasting has always aimed to be proactive about tackling threats and… Read More
A STRATEGY FOR NEW GROWTH The electric car itself is not a new idea. But there have always been problems with the state of batteries—they’ve been too bulky and expensive and only offered a limited driving range. The Volt team turned the problem on its head by embracing the range limitation, conceiving a car with… Read More