The most successful organizations are the ones most resistant to change.

Leaders lack incentives to invest in innovation that won’t pay off within three to five years.

In the absence of a clear and present crisis, leadership teams often cannot reach consensus on whether to do anything new and different.

These dilemmas of leadership can be formidable stumbling blocks for incumbents. At Innosight’s ninth annual set of CEO Summits, a select group of senior executives came together to tackle these and other central challenges. Over the course of one-day events in Boston and London, they discussed the theory and practice of transformation by sharing their setbacks and breakthroughs.

“The new game begins before the old one ends,” said Harvard Business School Professor and Innosight cofounder Clay Christensen, one of the summit leaders. “The new game begins even before you can tell anything is wrong in the old one.”

DOWNLOAD CHAPTER ONE (of Three) of our CEO Summit Report