Innosight joined consumer leaders in conversation about the future of the industry at the 2023 Consumer Goods Forum in Kyoto, Japan. While there, we had the opportunity to sit down with Jerome Chouchan, Chief Executive Officer of Godiva Japan, to discuss this year’s theme, “The Pursuit of Harmony in Turmoil.” As disruptive forces rock the industry, Godiva Japan realized the need to transform and think differently about innovation and driving responsible growth.