REPOSITIONING FOR THE NEW WORLD OF RETIREMENT Only 13% of private sector U.S. workers now have defined benefit pensions, down from 38% a generation ago—while at the same time life expectancy for a retiree has increased from 81 to 85. As the prevalence of defined benefit plans has declined, there has been a corresponding increase… Read More


“Clayton Christensen’s books on innovation are mandatory reading at Netflix.” – Reed Hastings, co-founder and CEO, Netflix For many companies, innovation is still hit or miss. They spend millions compiling the data to figure out what their customers want, but they often achieve only modest incremental innovations while completely missing the mark on the breakthrough… Read More


GETTING A MAJOR GROWTH INITIATIVE UNSTUCK Big companies need big wins to move the needle on growth. As the largest firm of its kind in Asia, with $15 billion in revenues and 300,000 employees, Tata Consultancy Services launched iON in 2011 with the ambition of penetrating India’s small and medium business (SMB) market first and… Read More


Detecting marketplace “fault lines” is the key to building the case for preemptive change. Read the article in the new issue of Harvard Business Review.… Read More


Professional services firms are increasingly facing disruptive threats from data analytics solutions. Consider, for example, new pricing analytics software that gives operating companies real-time access to revenue transparency – and no longer requires them to hire a team of management consultants for months to re-crunch their sales data in Excel. Or, take new predictive project […]… Read More


GETTING INNOVATION BACK Over its 200-year history, Citi had established a long history as an innovator in global banking, from funding the transatlantic cable to establishing the first Foreign Exchange Network to the pioneering of ATMs. But senior leadership acknowledged that the company had lost its footing in the years leading up to 2008 as… Read More


In this HBR article Wessel and Christensen, both of Harvard Business School, introduce a way to work out how dangerous a disruption may be to your business. They say it’s not enough to know that a threat is coming. You need to know whether it’s coming right for you.… Read More


Before launching a new round of brainstorming sessions in search of the next great idea, executives should seek out something altogether different – the bottlenecks that choke innovations before they see the light of day.… Read More