Team Profiles

Kevin Bolen, Partner

Meet Kevin

Kevin is a Partner with Innosight, where he consults with Fortune 500 firms focused on establishing a culture and discipline of growth and innovation. Kevin has balanced his career among management consulting, strategic planning, and marketing leadership roles in a variety of high growth environments. He has worked for and consulted with Fortune 500, mid-sized, and start-up enterprises in a variety of sectoring including IT software and services, consumer/retail, financial services, travel, and distribution/transportation.

Prior to joining Innosight in 2007, Kevin served as the Chief Marketing Officer of Lionbridge Technologies (NASDAQ: LIOX), a $450M global outsourcing company. Before Lionbridge, Kevin led product management and marketing efforts for several venture-backed technology firms. He began his career with IBM Global Services, spending six years in a variety of consulting and strategic planning roles.

Kevin holds an MBA in Marketing and Management from the Stern School of Business at New York University and a BBA Summa Cum Laude in International Business from the Lubin School of Business at Pace University. His commentary and/or bylined articles have appeared in Forbes, The New York Times, BusinessWeek, Harvard Business Online, TIME, Pharmaceutical Executive, CNET and InfoWorld. He is a regular speaker at corporate, analyst and industry trade events.
 

Most Memorable Innosight Moment

During an early discussion with a client in the software sector, we were walking them through our methodology and began brainstorming around potential jobs-to-be-done for their small business customers. This quickly lead to talks about new business models around selling data services, community-based service models, even ad-supported application offerings. In the middle of the discussion, the client abruptly asked to take a break. We were not sure what had gone wrong, as the conversation was flowing so well. He returned a few minutes later and said, "I just wanted to call my boss and let them know that we had found the consulting team to help us drive our innovation program forward." We found out later that this client had spoken with 14 different firms as they explored the innovation space. Knowing they had put this much time into their evaluation process and that we had been chosen was a proud moment for me and a clear validation of our model and our team.