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The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail

By Clayton M. Christensen

InnovatorsDilemmaRevised, updated, and with a new chapter, this book continues to take the radical position that great companies can fail precisely because they do everything right. It demonstrates why outstanding companies lose their market leadership when confronted with disruptive technology—and it explains how to avoid a similar fate. Drawing on insights from a number of industries—such as the computer and disk drive industries, discount retailing, minimills, pharmaceuticals, and the automobile industry—Christensen shows why good management often turns out to be all wrong—and what to do about it.

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