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A Silver Lining to the Financial Crisis

By Scott D. Anthony

In this HBR Ideacast, Scott Anthony discusses the positive outlook for business opportunities despite the economic crisis.

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Innosight showed us how the whole customer experience could be improved and enhanced, and that is helping Walgreens grow by differentiating us from everyone else in the market.

Dr. Jay Rosen
Senior Vice President of Health Innovations, Walgreens

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