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the insider's guide to innovation

Wednesday, February 3rd, 2010

The Time Has Come for Business Model Innovation – Strategy & Innovation February 3, 2010 Issue

Kristen Blake

Later this month Mark W. Johnson’s book, Seizing the White Space: Business Model Innovation for Growth and Renewal, will be officially published (although you can get the book now from Amazon). To celebrate the publication of the book and to start what we hope will be an ongoing discussion about business model innovation, this issue includes several articles on the subject.

In “The Time Has Come For Business Model Innovation,” Mark explains how business model innovation relates to disruptive innovation and why it’s so important. Here is an excerpt:

Q: In your book, you say “disruptive innovation and business model innovation are opposite sides of the same coin.” How did you get started thinking this way, and why is it important?

A: We start with the work of disruptive innovation, which says that when you get into a new market that offers an opportunity for new growth, you should come in with a simpler, low-cost approach. This way you can offer products or services the incumbent’s not going to be motivated to match, because it’s either too small a market, the margins aren’t interesting, or it doesn’t further the company goals. Now, why doesn’t the incumbent go after the entrant who does something disruptive?

His articles “A New Framework for Business Model Innovation” and “When Should You Innovate Your Business Model?” drill down further into aspects of his business model framework.

Finally, his “Why Systems Thinking, Rather Than New Technologies, Will Jump-Start the Clean-Tech Economy” discusses the type of business model innovation that will be needed as the energy industry transforms. Here is an excerpt:

Whether they focus on wind power, solar power, clean coal, geothermal, biofuels, or something even more exotic, most efforts to wean the world economy from its dependence on oil view the challenge in technological terms. And the bulk of both public and private-sector investments have been made in companies using conventional business models aimed at fitting clean technologies into existing systems. Sadly, history shows that this rarely works.

 Read Strategy & Innovation articles here.


Friday, January 22nd, 2010

Why Do We Care about Disruption?

Scott D. Anthony

Why Do We Care about Disruption?

The other week, two of my colleagues were engaged in a fierce debate about whether a particular business was or not in fact "disruptive." When they asked my opinion, I surprised them by answering, "I don't really care."

"But we're all about disruptive innovation aren't we?" one of them asked.

"Well yes," I replied, "but we're all even more about building successful, sustainable, scalable businesses."

It's natural to think that our sole raison d'??tre is disruption. Innosight's co-founder Clayton Christensen coined the term "disruptive technology," and we've built a business around putting Christensen's and related academics' work into practice.

But the academic research and our applied field work really isn't about disruptive innovation, business model innovation — or even innovation. Disruption is a means to an end. The goal is to build a sizable business with defensible competitive advantage that earns attractive returns. It just so happens that the disruptive innovation models and tools provide a great means to foster the creation of businesses that transform companies and markets, unlocking substantial value for shareholders, employees, and customers.

Adapting a disruptive mindset allows you to see opportunities that would otherwise be hidden. The suite of business model tools that my colleague Mark Johnson describes in his book, Seizing the White Space, allows you to blueprint and build a sustainable model to seize that opportunity.

These models and approaches don't change the fundamentals of business.

Read the rest at the Havard Business The Conversation blog.


Thursday, January 21st, 2010

A New Framework for Business Models

Mark W. Johnson

Quick: Describe your company's business model.

Having trouble? That wouldn't surprise me. In reality, there isn't really any consensus about what the term "business model" even means. Suggestions range from the all-encompassing, everything-in-your-value-chain approach to the reductionist "A business model is nothing else than a representation of how an organization makes (or intends to make) money."

That latter definition is from Peter Drucker. And while I applaud his attempt to reach for the essence of the idea, I think he went too far. A business model has to specify more than just how a company intends to make money. It also needs to include some information about why a customer would ever want to give the company any money.

As something of a middle ground, I've proposed (in both an HBR article and in more depth in my book Seizing the White Space) a framework meant to be specific enough to overcome the reductionist problem but selective enough to overcome the unwieldiness of the kitchen-sink camp. I've broken it out into four boxes that answer the following questions:

  1. Why would someone want to buy something from you?
  2. How will you make money selling it?
  3. What, exactly, are the important things you need to do to pull off the plan?

(I know that's three questions, but the answer to that last question comes in two parts, so the model requires four boxes.)

Read the rest at the Havard Business The Conversation blog.

 


Thursday, January 14th, 2010

The Disruptors of the Decade

Scott D. Anthony

Near the end of December, I created a survey with a single question: "Which companies do you think have done the best job of driving growth through disruption — transforming what exists or creating what doesn't through simplicity, convenience, affordability or accessibility — between 2000-2009?"

More than 3,000 individuals nominated close to 300 different organizations or individuals (a few may have been less serious, such as the three nominating my mother).

I sifted through the nominations, and identified the most frequent nominations in three categories: established high-technology companies, established non technology companies, and emerging companies (at least as of 2000). I then turned to a handful of disruptive experts to get their perspectives. Without further ado, the results:

Read the rest at Scott's Havard Management blog, Innovation Insights.


Friday, January 8th, 2010

Google’s Nexus One: Not Just a New Phone

Allen Stoddard

In the past few days there’s been a lot of buzz surrounding the announcement of Google’s new touch-screen handset, Nexus One. The handheld device, which Google is calling a “superphone,” has a beautiful 3.7-inch display, an ultra-thin body, a long-lasting battery, and of course Google’s heralded Android operating system. Google has obviously produced a nifty device, and it’s given rise to expected debates and chatter  over how the Nexus One matches up against and poses a threat to Apple’s iPhone.

But there is much more to this story than just a slightly improved sustaining technology.  What’s most noteworthy about the Nexus One is not necessarily the phone itself, but rather the disruptive potential of Google’s new business model. The real story here is that the phone will be sold exclusively through a new Google-hosted Web site. Highlighting this point, Google announced the Nexus One not as “a new phone by Google” but rather as “the first phone we'll be selling through this new Web store.” Riding high on the wave of superphone euphoria, Google is more subtly but strategically positioning itself to go direct to consumers through online retailing. With nearly five million unique visitors viewing a link to the phone (and thus the Web store) on Google’s homepage each day, plenty of people will get a chance to experience the new Web store firsthand.

But is the risk really worth it? Last time I checked, it seems that Google has a pretty healthy business. And isn’t selling ads really the core of its business anyway? In this sense what sets Google apart is how demonstrably willing it is to innovate its own business model in times of healthy success. Google is displaying courage and dexterity similar to IBM and especially Amazon, which has gone from book retailer to consumer goods retailer to brokerage services provider to Web services provider to original equipment manufacturer.

Google’s brave move illustrates a point Mark Johnson makes in his new book Seizing the White Space — “To thrive in today‘s marketplace, to be built to last, every business now must be built to transform.” Aware of the likelihood that, as Harvard Business School Professor David B. Yoffie has noted, the new paradigm-to-be is mobile computing and mobility, Google has seen this change coming for years and is fearlessly preparing for it.

So is the risk really worth it? After all, not even Google has a flawless record of success in new business ventures (when was the last time you used Google’s Orkut or Knol?). But in an era of shorter business cycles and increasing competition, risk is inevitable, and being built to transform has become the new imperative. The surest path, then, is to not be bound by doing merely what you’re good at or what you’ve always done, but to vigilantly identify new ways to address customer jobs more simply, conveniently, and affordably, regardless of how this may or may not fit with your current business model.